Cookie Policy

The Rubenshuis is part of the city of Antwerp. The city of Antwerp places great importance on the protection of your personal data. In this policy, you will find more information about the cookies used by us.

The city of Antwerp is responsible for collecting and using (processing) your personal data as described and explained in this policy. We only process personal data and allow processing of personal data if it is necessary to perform our tasks. We always process the data in accordance with the provisions of the General Data Protection Regulation (GDPR), and with the provisions of federal and Flemish regulations on the protection of individuals with regard to the processing of personal data.

Contact Information

City of Antwerp
Grote Markt 1
2000 Antwerp
Company number: 0207.500.123
Tel: +32 3 22 11 333

If you have any further questions about the processing of your personal data via cookies, you can contact our data protection officer at the email address

Cookies are small text files that websites store on your computer or mobile device. These cookies are used to make websites function better, improve the user experience, and/or display targeted advertisements.

When you use our website, we place the following cookies. If you manually delete your cookies, the duration stated in the table will expire.

First-party cookies are cookies that the city of Antwerp manages and are specific to the visited or used online service of the city of Antwerp.

Third-party cookies are cookies managed and placed by a third party. This happens during your visit or use of an online service of the city of Antwerp.

Necessary cookies

Necessary cookies ensure that all parts of the website work properly. You cannot allow or refuse these.

Analytical cookies

Analytical cookies measure website visits. These data allow us to improve the structure, navigation, and content of our website.

Marketing cookies

You must enable marketing cookies to display content on the website that comes from third parties such as YouTube or Soundcloud.

For necessary cookies, you cannot give or withdraw your consent because these cookies are necessary for the functioning of our website.

For non-essential cookies, you can give or withdraw your consent by adjusting the slider bars in the cookie banner. You can also delete stored cookies in your browser. More information on how to do this can be found on the websites of the browser manufacturers:

Your data is primarily processed internally by our employees.

It is possible that we may engage third parties for certain specific services, who process your data. We provide your data to these processors so that they can provide the service in question. Below is an overview of the processors we engage with.

We transfer your data to countries outside the European Union or international organizations. These are countries or organizations located outside the territory of the European Economic Area (European Union + Iceland, Norway, and Liechtenstein).

According to the GDPR, we may only retain your personal data for the period necessary to provide certain services. Therefore, we retain your data for as long as you use our website. After that, we retain your data as indicated in the table above. After this period, your data will be deleted unless it is of historical, cultural, or general interest.

We have implemented appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

When we collect and use your personal data, you have the right to access, correct, erase, transfer, restrict, and object to the processing of your personal data.

If you wish to exercise your rights, you can contact us at You may be asked to provide an identity document so that we can verify that you are the individual in question, and we do not disclose your personal data to the wrong person.

If you disagree with the way we process your personal data, you can contact our data protection officer at

If you are not satisfied after your request or complaint has been handled, you can lodge a complaint with the relevant data protection authority. You can contact either the Flemish Supervisory Commission or the Data Protection Authority for this purpose.

Flemish Supervisory Commission

Koning Albert II Laan 15 

1210 Brussels 

Tel. 02 553 20 85

Data Protection Authority

Drukpersstraat 35 

1000 Brussels 

Tel. 02/274.48.00 

Fax 02/274.48.35

If you have any questions regarding the processing of your personal data as described in this statement, you can always contact our data protection officer via